FAQ

What does a chiller service consist of?
  • Supply and replace main filters, generally 10-20 micron.
  • 2 additional filters supplied (3 total) for the interim between services.
  • Remove strainer and clear foreign hair, cotton and other materials. This is critical for water pump health.
  • Remove cover from chiller and clear built up dust around condensor coil. This ensures appropriate air flow and to avoid compressor burn out.
  • inspect for leaks and loose wiring.
  • Inspect chiller hose threads.
  • Report and photos supplied.

What does a tub inspection consist of?
  • We inspect all types of tubs. PVC, stainless, Acryllic etc.
  • Inspect silicon gaps and glue integrity. Fill in Silicon where required.
  • Provide and fit patch kits if needed (PVC).
  • Search for air leak on PVC tubs if reported.
  • Check for mould.
  • Inspect tub hose threads.
  • Inspect any material defects or damage.
  • Report and photos supplied.

How are hoses and tubs cleaned?
  • Drain tub & disconnect from chiller
  • Hoses are internally scrubbed with hose cleaner attachments to scrape out build up. Hoses are then treated and rinsed.
  • Tub is rinsed, treated, rinsed again, manually dried then re-filled.
  • Report and photos supplied.
What areas are included in the pricing?
  • Any location within 50km of Penrith is included in the standard pricing. For every 25km beyond, $50 will be applicable to the the monthly rate.

What if I have more than 1 plunge?
  • You will recieve a 50% discount on any addiitonal plunges at the same location.